12913_2017_2163_MOESM1_ESM.docx (17.38 kB)

Additional file 1: of A questionnaire measuring staff perceptions of Lean adoption in healthcare: development and psychometric testing

journal contribution

posted on 2017-03-24, 05:00 authored by Monica Kaltenbrunner, Lars Bengtsson, Svend Mathiassen, Maria Engström

Malmbrandt and Åhlstöm’s (2013) instrument and the LiHcQ divided into Liker’s (2004) principles and domains. (DOCX 17 kb)

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Service sector Healthcare sector Lean maturity Instrument development Survey instrument Assessment instrument Performance measurement Questionnaire validity Validity Reliability

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